All pieces are shipped via USPS. Once your item leaves EofM Apparel, delivery is in the hands of USPS. Any issues with delivery such as your tracking saying it’s delivered and you have not received your item, please contact USPS. Clients are able to pay for a different shipping such as Fedex, or UPS for an additional charge, once a purchase through the website has been made.
In order for an exchange/return to happen, customers must first email us (eofmapparel@gmail.com). What is being returned, why with picture, current email and address and tracking number. If the return is accepted, they can proceed to the return policy.
Exchange Time: 14 days from delivery date (EX: If order was placed on August 1st, the return must be received by us no later than August 15th). If the return is past the exchange date, the product will not be accepted and returned to customer
